Why does the laptop turn off

Hello! I have an HP laptop, when I turn it on, it boots up, runs for three minutes and turns off. Please tell me what to do?


Expert answer:

Hello, Gennady!

Check if there is a blue screen, aka 'blue screen of death', aka 'BSOD'? If not, call him. For this:

  1. Open 'This PC' right-click on an empty space in the window and select 'Properties'.
  2. In the window that opens, select the 'Advanced system settings' section.
  3. On the 'Advanced' tab in the 'Startup and Recovery' section, select 'Options'.
  4. In the 'System Failure' section, uncheck the box next to 'Perform automatic restart'.
  5. Save changes and restart your computer.

Now, when a critical error occurs, which leads to shutdown / restart of the computer, an error screen will appear, the code from which you will need to remember, and then provide it to us or search for a solution yourself.

Your question was answered:

Avatar Andrey PonomarevProfessional assistance in setting up, administering, reinstalling any programs and operating systems of the family Windows.

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