What to do if the touchpad and keyboard stop working after installing DriverPack Solution Cloud

The keyboard has ceased to function. on Win10 and touchpad, and the 'keyboard' line disappeared from the 'Device Manager' list, just after updating the drivers via DriverPack Solution Cloud! Dear! How to recover??! The visit to the service center brought disappointment in the professional and moral component of the staff of this institution …

Victor Borisovich

Expert answer:

Hello Viktor Borisovich! Accordingly, the first thing you can try is to remove DriverPack Solution Cloud and roll back the system to the state prior to installing these updates. Try to do it in “Safe Mode”, keyboard and touchpad should work, if not use external input / output devices. If this does not help, then, of course, manual installation of drivers on the touchpad and keyboard. Alternatively, restore the system using any LiveCD and boot image of the operating system.

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