What to do if the computer freezes during the update Windows 10

Windows 10 – the system is imperfect and problems in it are common, especially when installing updates. There are a lot of mistakes and ways to solve them. First of all, it all depends on at what stage the problem arose and whether it was accompanied by a code. We will cover all possible cases.

Content

  • Computer freezes during update
    • How to interrupt the update
    • How to fix the cause of the freeze
      • Stuck on 'Getting updates' phase
      • Video: how to disable the service 'Update Center Windows'
      • Freeze 30 – 39%
      • Video: What to do with the endless upgrade to Windows 10
      • Hang on 44%
  • Computer freezes after update
    • Getting information about an error
      • Video: View Events and 'Logs Windows'
    • Eliminating conflicts
    • Change user
      • Video: how to create an account with administrator rights in Windows 10
    • Removing an update
      • Video: how to uninstall an update in Windows 10
    • System Restore
      • Video: how to reset Windows 10 to system settings
  • Black screen problem
    • Switch between monitors
    • Disable Fast Startup
      • Video: how to turn off fast startup in Windows 10
    • Resetting the incorrect driver for the video card
      • Video: how to update the driver for a video card in Windows 10
  • Errors with the code, their reasons and solutions
    • Table: Update Errors
    • Difficult solutions
      • Reconnecting the problematic component
      • Clearing lists of scheduled tasks and startup
      • Video: How to Disable Auto Start Applications Using CCleaner
      • Disable Firewall
      • Video: how to disable firewall in Windows 10
      • Restarting 'Update Center'
      • Defragmentation
      • Video: How to Defragment Windows 10
      • Registry check
      • Video: How to manually clean the registry with CCleaner
      • Alternative update methods
      • DNS check
      • Activating the 'Administrator' account
      • Video: how to activate the 'Administrator' account in Windows 10

Computer freezes during update

If the computer freezes during the update Windows 10, you need to find the cause of the problem and fix it. To do this, you need to interrupt the system update.

First, you need to make sure that the computer is really frozen. If nothing changes at all for 15 minutes, or some actions are repeated cyclically for the third time, the computer can be considered frozen.

How to interrupt the update

If the update starts to install, most likely you will not be able to simply restart your computer and return it to its normal state: every time you restart, the installation will be retried. This problem is not always encountered, but it is very common. If you encounter it, you must first interrupt the system update, and only then eliminate the cause of the problem:

  1. Restart your computer using one of the following methods:
    • press the restart button;
    • hold down the power button for 5 seconds to turn off the computer, and then turn it on;
    • turn off your computer from the network and turn it on again.
  2. When turning on, immediately press the F8 key.
  3. Click on the 'Safe Mode with Command Prompt' option on the System Boot Option screen. 'Safe Mode with Command Line Support' item on the system boot option selection screen

    Select 'Safe Mode with Command Prompt'

  4. Open the Start menu after starting the system, type cmd and open Command Prompt as administrator. Launching Command Prompt as administrator via the Start Menu

    Open 'Command Prompt' as administrator after starting the system

  5. Enter the following commands in sequence:
    • net stop wuauserv;
    • net stop bits;
    • net stop dosvc. Net stop wuauserv command in 'Command line'

      Enter the following commands in sequence: net stop wuauserv, net stop bits, net stop dosvc

  6. Restart your computer. The system will start up normally.
  7. After fixing the cause of the problem, enter the same commands, but replace the word 'stop' with 'start'.

How to fix the cause of the freeze

There can be many reasons for getting stuck getting updates. In most cases, you will see an error code message after 15 minutes of inactivity. What to do in such cases is described at the end of the article. However, it happens that no message appears, and the computer continues endlessly trying. We will consider the most popular cases from similar ones.

Stuck on 'Getting updates' phase

If you see the 'Get Updates' screen without making any progress for about 15 minutes, wait no longer. This error is caused by a service conflict. All that is required of you is to disable the automatic update service Windows and start checking for updates manually.

  1. Press the key combination Ctrl + Shift + Esc. If the 'Task Manager' opens in a simplified view, click 'Details'. More button in the simplified Task Manager window

    If the 'Task Manager' opens in a simplified view, click 'Details'

  2. Go to the 'Services' tab and click on the 'Open Services' button. Open Services button in the Services tab

    Click on the 'Open Services' button

  3. Find the service 'Update Center Windows' and open it. 'Update Center Windows' in the list of services

    Open the service 'Update Center Windows'

  4. Select the startup type 'Disabled', click on the 'Stop' button, if it is active, and confirm the changes. After that, the updates should be installed without problems. Disable service 'Update Center Windows'

    Select the startup type 'Disabled' and click on the 'Stop' button

Video: how to disable the service 'Update Center Windows'

Freeze 30 – 39%

If you are upgrading from Windows 7, 8 or 8.1, this step will download the updates.

Russia is large, and there are almost no Microsot servers in it. As a result, the download speed of some packages is very slow. You may have to wait up to 24 hours for the entire update to download.

The first step is to run the Update Center diagnostics to rule out an attempt to download packages from a non-working server. To do this, press the Win + R key combination, enter the msdt / id Windows UpdateDiagnostic command and click 'OK'.

Msdt / id Windows UpdateDiagnostic command in Run window

Press the Win + R keyboard shortcut, enter msdt / id Windows UpdateDiagnostic and click OK

Also try updating your current version Windows (without going to Windows 10). When finished, try running the update to Windows 10 again.

If that doesn't work, you are left with 2 options:

  • put the update overnight and wait until it ends;
  • use an alternative update method, for example, download the image Windows 10 (from the official site or torrent) and update from it.

Video: What to do with the endless upgrade to Windows 10

Hang on 44%

Update 1511 had a similar bug for a while. It is caused by a conflict with the memory card. The bug in this service pack has been fixed for a long time, but if you somehow encountered it, you have 2 options:

  • remove the SD card from the computer;
  • update via 'Update Center Windows'.

If this does not help you, free up 20 GB of free space on the system drive.

Computer freezes after update

As with problems during the upgrade process, you will most likely see one of the code errors described below. But this does not always happen. In any case, the first thing you need to do is get out of the frozen state. You can do this in the same way as when freezing during the update process: press F8 when turning on the computer and select 'Safe Mode with Command Prompt'.

If you haven't seen the error code, try all of the following methods in turn.

Getting information about an error

Before fixing the problem, you should try to find out a little information about the error that has occurred:

  1. Open 'Control Panel'. You can find it by searching in the Start Menu. 'Control Panel' in the Start Menu

    Open 'Control Panel' from the Start Menu

  2. Select the 'Small icons' view method and open the 'Administration' section. Section 'Administration' in 'Control Panel'

    Open the 'Administration' section

  3. Open Event Viewer. Item 'View events' in the section 'Administration'

    Open 'Event Viewer'

  4. In the left pane, expand the 'Logs Windows' category and open the System log. Journal 'System' in the sub-item 'Journals Windows'

    Expand the 'Logs Windows' category and open the 'System' log

  5. In the list that opens, you will find all system errors. They will have a red icon. Pay attention to the column 'Event ID'. With its help, you can find out the error code and use an individual method for eliminating it, which is described in the table below. System error log in Event Viewer

    Errors will have a red icon

Video: View Events and 'Logs Windows'

Eliminating conflicts

The most common reason for freezing is incorrect migration of Start menu and service Windows Search settings from a previous version Windows. The result of such an error is a conflict with key system services, which prevents the system from starting.

  1. Open the start menu, type services and open the found utility. 'Services' on the Start Menu

    Open the 'Services' utility

  2. In the window that opens, find the service Windows Search and open it. Windows Search in the list of services

    Open the service Windows Search

  3. Select the startup type 'Disabled' and click the 'Stop' button if it is active. Then click 'OK'. Disable service Windows Search

    Disable service Windows Search

  4. Open Registry Editor. It can be found by searching for 'regedit' in the start menu. 'Registry Editor' on the Start Menu

    Open 'Registry Editor' from the Start Menu

  5. Copy the path HKEY_LOCAL_MACHINE \ SYSTEM \ ControlSet001 \ Services \ AppXSvc to the address bar and press Enter. Path HKEY_LOCAL_MACHINE \ SYSTEM \ ControlSet001 \ Services \ AppXSvc in 'Registry Editor'

    Follow the path HKEY_LOCAL_MACHINE \ SYSTEM \ ControlSet001 \ Services \ AppXSvc

  6. On the right side of the window, open the Start or Start option. Start parameter in 'Registry Editor'

    Open the Start parameter

  7. Set the value to '4' and click 'OK'. Changing the Start parameter in the 'Registry Editor'

    Set the value to '4' and click 'OK'

  8. Try restarting your computer normally. Perhaps the steps taken will help you.

Change user

Start Menu and Service Settings Windows Search are the most common causes of conflicts, but there may be others. It takes neither the strength nor the time to search and fix every possible problem. It will be more competent to reset all changes, and the easiest way to do this is by creating a new user.

  1. Go to the Options window. This can be done via the Win + I key combination or the gear in the Start menu. The gear icon in the Start menu

    Go to the 'Options' window

  2. Open the 'Accounts' section. Section 'Accounts' in parameters Windows

    Open the 'Accounts' section

  3. Open the 'Family and other people' tab and click on the 'Add user…' button. 'Add user for this computer' button in the 'Family and other people' tab

    Click on the 'Add user …' button

  4. Click on the 'I have no data …' button. The 'I do not have this person's login information' button in the Microsoft Account window

    Click on the button 'I have no data …'

  5. Click on the 'Add user …' button. Add user without a Microsoft account button in the Microsoft account window

    Click on the 'Add user …'

  6. Enter the name of the new account and confirm its creation. Create a new account Windows

    Enter the name of the new account and confirm its creation

  7. Click on the created account and click the 'Change account type' button. Button 'Change account type' in the tab 'Family and other people'

    Click the 'Change Account Type' button

  8. Select the type 'Administrator' and click 'OK'. The 'Administrator' item in the 'Change account type' window

    Select the type 'Administrator' and click 'OK'

  9. Try restarting your computer normally. If all is well, you will see a selection of accounts.

Video: how to create an account with administrator rights in Windows 10

Removing an update

If changing your account does not help, you will have to roll back the updates. After that, you can try to update the system again.

  1. Go to 'Control Panel' and open 'Uninstall a program'. The item 'Uninstall a program' in the 'Control Panel'

    Open 'Uninstall a program' in the 'Control Panel'

  2. In the left part of the window, click on the inscription 'View installed updates'. View installed updates button in the Programs and Features window

    Click on 'View installed updates'

  3. Based on the date, remove the latest installed updates. Update list and 'Remove' button in 'View installed updates'

    Remove the latest installed updates

Video: how to uninstall an update in Windows 10

System Restore

This is an extreme solution to the problem. It is equivalent to a complete reinstallation of the system.

  1. Use the Win + I keyboard shortcut to open the Options window and open the Update and Security section. Update & Security section in options Windows

    Open the 'Options' window and open the 'Update and Security' section

  2. Go to the 'Recovery' tab and click 'Start'. Start button in the Recovery tab

    Go to the 'Recovery' tab and click 'Get started'

  3. In the next window, select 'Save my files' and do whatever the system asks you to do. Choosing a system recovery option

    Select 'Save my files' and do whatever the system asks you to do

Video: how to reset Windows 10 to system settings

Black screen problem

The black screen problem is worth highlighting separately. If the display does not show anything, then this does not mean that your computer is frozen. Press the keyboard shortcut Alt + F4 and then Enter. Now there are 2 options for the development of events:

  • if the computer does not turn off, wait half an hour to exclude the protracted update, and proceed with the system recovery, as described above;
  • if the computer shuts down, you have a problem with picture playback. Do all of the following methods one at a time.

Switch between monitors

The most common cause of this problem is misidentification of the primary monitor. If you have a TV connected, the system can install it as the main one even before downloading the necessary drivers for its operation. Even if there is only one monitor, try this method. Before downloading all the required drivers, errors can be very strange.

  1. If you have multiple monitors connected, turn off everything except the main one and try restarting your computer.
  2. Press the Win + P keyboard shortcut followed by the down arrow and Enter. This is switching between monitors.

Disable Fast Startup

Accelerated launch implies delayed activation of some system components and neglect of preliminary analysis. This can cause an 'invisible' monitor.

  1. Restart your computer in safe mode (press F8 while turning on). 'Safe Mode' item on the 'Advanced Boot Options' screen

    Restart your PC in Safe Mode

  2. Open the 'Control Panel' and go to the 'System and Security' category. Section 'System and Security' in 'Control Panel'

    Open 'Control Panel' and go to the 'System and Security' category

  3. Click on the 'Customize Power Button Functions' button. Customize Power Button Functions button under System and Security

    Click on the 'Customize Power Button Functions' button

  4. Click on the inscription 'Change parameters …', uncheck the quick launch and confirm the changes. Changing settings that are currently unavailable in the System Settings window

    Click on the inscription 'Change parameters …', uncheck the quick launch and confirm the changes

  5. Try restarting your computer normally.

Video: how to turn off fast startup in Windows 10

Resetting the incorrect driver for the video card

Perhaps Windows 10 or you have installed the wrong driver. There can be many variations of errors with a driver for a video card. You need to try several ways to install it: by removing the old driver, manually and automatically.

  1. Restart your computer in Safe Mode (how to do this was described above), open the 'Control Panel' and go to the 'Hardware and Sound' section. Hardware and Sound Section in Control Panel

    Open 'Control Panel' and go to 'Hardware and Sound'

  2. Click on the inscription 'Device Manager'. 'Device Manager' under 'Hardware and Sound'

    Click on the inscription 'Device Manager'

  3. Open the 'Video adapters' group, right-click on your video card and go to its properties. The 'Properties' item in the context menu of the video card

    Right-click on the video card and go to its properties

  4. In the 'Diver' tab, click on the 'Rollback' button. This is uninstalling the driver. Try restarting your computer normally and check the result. Rollback button in the Driver tab

    In the 'Diver' tab, click on the 'Rollback' button

  5. Reinstall the driver. Open 'Device Manager' again, right-click on the graphics card and select 'Update driver'. Perhaps the video card will be in the 'Other devices' group. The item 'Update driver' in the context menu of the video card

    Right click on the graphics card and select 'Update driver'

  6. The first step is to try automatic driver updates. If an update is not found or the error persists, download the driver from the manufacturer's website and use the manual installation. Driver update options

    Try automatic driver updates first

  7. For manual installation, you just need to specify the path to the folder with the driver. The checkbox for 'Including subfolders' should be active. Manual driver update

    When installing manually, you just need to specify the path to the folder with the driver

Video: how to update the driver for a video card in Windows 10

Errors with the code, their reasons and solutions

Here we list all the errors with the code that are associated with the update Windows 10. Most of them are solved quite simply and do not need detailed instructions. The last resort, which is not mentioned in the table, is a complete reinstallation Windows 10. If all else fails, use it and install the latest version right away to avoid a problematic update.

Instead of '0x', the error code can be written 'Windows Update_'.

Table: Update Errors

Error codes Cause of occurrence Solutions
  • 0x0000005C;
  • 0xC1900200 – 0x20008;
  • 0xC1900202 – 0x20008.
  • lack of computer resources;
  • the hardware does not meet the minimum system requirements;
  • incorrect recognition of computer components.
  • make sure your computer meets the minimum requirements Windows 10;
  • update B IOS.
  • 0x80070003 – 0x20007;
  • 0x80D02002.
No internet connection.
  • check your internet connection;
  • update in another way.
  • 0x8007002C – 0x4000D;
  • 0x800b0109;
  • 0x80240fff.
  • system files are damaged;
  • access error.
  • open 'Command Prompt' as administrator and run chkdsk / fc :;
  • open 'Command Prompt' as administrator and run the sfc / scannow command;
  • check the registry for errors;
  • check your computer for viruses;
  • turn off the firewall;
  • disable antivirus;
  • do defragmentation.
0x8007002C – 0x4001C.
  • antivirus aggression;
  • conflict of computer components.
  • disable antivirus;
  • check your computer for viruses;
  • update your drivers.
0x80070070 – 0x50011. Insufficient free space on the hard disk. Free up space on your hard drive.
0x80070103. Attempting to install an older driver.
  • hide the error window and continue with the installation;
  • download the official drivers from the manufacturer's website and install them;
  • reconnect the problematic component in the 'Device Manager'.
  • 0x8007025D – 0x2000C;
  • 0x80073712;
  • 0x80240031;
  • 0xC0000428.
  • damaged service pack or system image;
  • unable to verify digital signature.
  • update in another way;
  • download the image from another source.
  • 0x80070542;
  • 0x80080005.
Difficulty reading the package.
  • wait 5 minutes;
  • clear the C: \ windows \ SoftwareDistribution folder;
  • update in another way.
0x800705b4.
  • no internet connection;
  • DNS problems;
  • the driver for the video card is out of date;
  • lack of files in the 'Update Center'.
  • check your internet connection;
  • check DNS;
  • update in another way;
  • update the driver for the video card;
  • restart 'Update Center'.
  • 0x80070652;
  • 0x8e5e03fb.
  • another program is installed;
  • another more important process is underway;
  • system priorities violated.
  • wait for the installation to complete;
  • restart your computer;
  • clear the lists of scheduled tasks and startup, then restart your computer;
  • check your computer for viruses;
  • check the registry for errors;
  • open 'Command Prompt' as administrator and run sfc / scannow command.
0x80072ee2.
  • no internet connection (time out);
  • wrong request to the server.
  • check your internet connection;
  • install the KB836941 fix pack (download from the official site Microsoft);
  • turn off your firewall.
0x800F0922.
  • failed to connect to the server Microsoft;
  • too high ping;
  • region error.
  • check your internet connection;
  • turn off the firewall;
  • turn off VPN.
  • 0x800F0923;
  • 0xC1900208 – 0x4000C;
  • 0xC1900208 – 1047526904.
Incompatibility of the update with the installed software.
  • check your computer for viruses;
  • check the registry for errors;
  • remove all unnecessary programs;
  • reinstall Windows.
  • 0x80200056;
  • 0x80240020;
  • 0x80246007;
  • 0xC1900106.
  • the computer was restarted during the update;
  • the update process was interrupted.
  • try updating again;
  • disable antivirus;
  • clear the lists of scheduled tasks and startup, then restart your computer;
  • delete folders C: \ Windows \ SoftwareDistribution \ Download and C: \ $ WINDOWS ~ BT.
0x80240017. The update is not available for your version of the system. Update Windows via 'Update Center'.
0x8024402f. The time is set incorrectly.
  • check if the time set on the computer is correct;
  • open servises.msc (via start menu search) and enable Windows Time Service.
0x80246017. Lack of rights.
  • activate the 'Administrator' account and repeat everything through it;
  • check your computer for viruses.
0x80248007.
  • lack of files in the 'Update Center';
  • problems with the 'Update Center' license agreement.
  • open 'Command Prompt' as administrator and run the command net start msiserver;
  • restart 'Update Center'.
0xC0000001.
  • you are in a virtual environment;
  • file system error.
  • exit the virtual environment;
  • open 'Command Prompt' as administrator and run chkdsk / fc :;
  • open 'Command Prompt' as administrator and run the sfc / scannow command;
  • check the registry for errors.
0xC000021A. Abrupt stop of an important process. Install the KB969028 fix package (download from the official site Microsoft).
  • 0xC1900101 – 0x20004;
  • 0xC1900101 – 0x2000B;
  • 0xC1900101 – 0x2000C;
  • 0xC1900101 – 0x20017;
  • 0xC1900101 – 0x30018;
  • 0xC1900101 – 0x3000D;
  • 0xC1900101 – 0x4000D;
  • 0xC1900101 – 0x40017.
Rollback to a previous version of the system for one of the following reasons:
  • conflict with drivers;
  • conflict with one of the components;
  • conflict with one of the connected devices;
  • the hardware does not support the new version of the system.
  • make sure your computer meets the minimum requirements Windows 10;
  • turn off the Wi-Fi module (Samsung laptops);
  • turn off all devices you can (printer, smartphone, etc.);
  • if using a mouse or keyboard with its own driver, replace them temporarily with simpler ones;
  • update your drivers;
  • remove all drivers that were manually installed;
  • update B IOS.

Difficult solutions

Some of the methods listed in the table are complex. Let's analyze those with which difficulties may arise.

Reconnecting the problematic component

To disable, for example, a Wi-Fi module, you don't have to open your computer. Almost any component can be reconnected through the 'Task Manager'.

  1. Right-click on the Start Menu and select Device Manager. It can also be found through search or in the 'Control Panel'. 'Device Manager' in the Start context menu

    Right click on the Start menu and select Device Manager

  2. Right-click on the problematic component and select 'Disable device'. Disable device item in the device context menu

    Disconnect the problematic component

  3. Switch the device back on in the same way. 'Enable device' item in the device context menu

    Include the problematic component

Clearing lists of scheduled tasks and startup

If an unwanted process is included in the startup list, its presence may be equivalent to the presence of a virus on your computer. A scheduled task to start this process can have a similar effect.

Regular tools Windows 10 may be useless. Better to use CCleaner right away.

  1. Download, install and run CCleaner.
  2. Open the 'Tools' section and the 'Startup' subsection. The 'Startup' subsection in the 'Tools' section of CCleaner

    Open the 'Tools' section and the 'Startup' subsection

  3. Select all processes in the list (Ctrl + A) and disable them. Clearing the startup list in CCleaner

    Highlight all processes in the list and disable them

  4. Go to the 'Scheduled Tasks' tab and cancel them all in the same way. Then restart your computer. Clearing the list of scheduled tasks in CCleaner

    Select all tasks in the list and cancel them

Video: How to Disable Auto Start Applications Using CCleaner

Disable Firewall

Firewall Windows – Built-in system protection. It is not an antivirus, but it can prevent some processes from accessing the Internet or restrict access to important files. Sometimes the firewall makes mistakes, as a result of which one of the system processes can be restricted.

  1. Open the 'Control Panel', go to the 'System and Security' category and open 'Firewall Windows'. Category 'Firewall Windows' under System and Security

    Open 'Firewall Windows'

  2. In the left part of the window, click on the inscription 'Enable and disable …'. Turn Firewall On / Off Windows button

    Click on the inscription 'Turn on and off …'

  3. Check both boxes 'Disable …' and click 'OK'. Disable Firewall Windows

    Check both boxes 'Disable …' and click 'OK'

Video: how to disable firewall in Windows 10

Restarting 'Update Center'

As a result of the operation of the Update Center, critical errors can occur that will interfere with the main processes of this service. Restarting the system does not always help to solve such a problem, it will be more reliable to restart the 'Update Center' itself.

  1. Press the Win + R keyboard shortcut to bring up the Run window, type services.msc and press Enter. Go to the list of services through the Run window

    In the Run window, enter the command to invoke services and press Enter

  2. Scroll down the list and open the service 'Update Center Windows'. 'Update Center Windows' in the Services window

    Find and open the service 'Update Center Windows'

  3. Click the 'Stop' button and confirm the changes. There is no need to change the startup type. Do not close the services window yet. Stopping service 'Update Center Windows'

    Stop the service 'Update Center Windows'

  4. Open File Explorer, go to C: \ Windows \ SoftwareDistribution \ DataStore and delete all contents of the DataStore folder. Clean up folder C: \ Windows \ SoftwareDistribution \ DataStore

    Delete the contents of the C: \ Windows \ SoftwareDistribution \ DataStore folder

  5. Go back to the service 'Update Center Windows' and start it. Starting service 'Update Center Windows'

    Start the service 'Update Center Windows'

Defragmentation

During the operation of the hard disk, bad sectors may appear on it. When the system tries to read information from such a sector, the process can drag on and freeze.

Defragmenting reallocates disk files to ensure a continuous sequence of clusters. It can last an hour or more.

Defragmenting your hard drive includes searching for such sectors and prohibiting their use:

  1. Open 'Explorer', right-click on one of the drives and select 'Properties'. The 'Properties' item in the context menu of the C drive

    Right click on one of the drives and select 'Properties'

  2. Go to the 'Tools' tab and click the 'Optimize' button. Optimize button in the Tools tab

    Go to the 'Tools' tab and click the 'Optimize' button

  3. Select one of the drives and click 'Optimize'. When finished, optimize the remaining drives. Optimize button in Disk Optimization window

    Optimize all disks in turn

Video: How to Defragment Windows 10

Registry check

Registry is a hierarchical database that contains all settings, presets, information about all installed programs and system processes. An error in the registry can have a wide variety of consequences: from an unremovable shortcut to damage to key services and a complete system crash.

  1. Download, install and run CCleaner.
  2. Open the 'Registry' section and search for problems. Finding registry errors in CCleaner

    Open the 'Registry' section and search for problems

  3. Click 'Fix Selected…'. List of registry errors in CCleaner

    Click 'Fix Selected …'

  4. Save backup copies of the parameters you change. After the first restart of the computer, they can be removed. Backing up the registry in CCleaner

    Save backup copies of the modified parameters

  5. Click Fix Marked. Fixing registry errors in CCleaner

    Click 'Fix Selected'

Video: How to manually clean the registry with CCleaner

Alternative update methods

Due to various circumstances, updating Windows 10 in the usual way may not be possible. Among the methods that can help in such cases, two can be distinguished:

  • update without internet connection. On the official website Microsoft find the 'Update Center' directory, find the update you need in the directory, download it and run it as a normal application (do not forget to turn off the Internet before starting); Downloading an update Windows 10 from the update catalog Microsoft

    Find the update you need in the catalog, download it and run it as a normal application

  • forced automatic update. Open Command Prompt as administrator, type wuauclt.exe / updatenow and press Enter. Launching forced automatic updates Windows 10 via 'Command Prompt'

    Open 'Command Prompt' as administrator, type wuauclt.exe / updatenow command and press Enter

DNS check

The problem with connecting to the server Microsoft is not always caused by an internet connection. Sometimes the error lies in the flown DNS settings.

  1. Right click on the internet connection icon (near the clock) and select 'Control Center…'. Go to the 'Network and Sharing Center'

    Right click on the internet connection icon and select 'Control Center …'

  2. In the left part of the window that opens, click on the inscription 'Change adapter settings'. Change adapter settings button in the Network and Sharing Center window

    Click on the inscription 'Change adapter settings'

  3. Right click on the active connection and go to its properties. The 'Properties' item in the context menu of the network connection

    Right click on the active connection and go to its properties

  4. Make sure 'IP Version 4 (TCP / IPv4)' is checked, select it and click Properties. 'Properties' of 'IP version 4' item

    Make sure 'IP version 4 (TCP / IPv4)' is checked, select it and click 'Properties'

  5. Select 'Obtain DNS server address automatically' and click 'OK'. Enabling automatic acquisition of the DNS server address

    Select 'Obtain DNS server address automatically' and click 'OK'

Activating the 'Administrator' account

The 'Administrator' account and the account with administrator rights are different things. There is only one 'administrator' on the computer and it has more opportunities than an account with administrator rights. The 'Administrator' account is disabled by default.

  1. Open the Start menu, type lusrmgr.msc and press Enter. The lusrmgr utility in the start menu

    Open the start menu, type lusrmgr and press Enter

  2. Select the 'Users' group and open the 'Administrator' account. Account 'Administrator' in the group 'Users'

    Open the 'Administrator' account

  3. Uncheck the box next to 'Disable account' and click 'OK'. The item 'Disable account' in the 'Properties: Administrator' window

    Uncheck the box 'Disable account' and click 'OK'

Video: how to activate the 'Administrator' account in Windows 10

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