What to do if sound doesn't work on your laptop

The sound in the laptop is missing! Appears on the headphones! When removed from the socket and then plugged into the socket, the sound disappears! I blame the headphone and speaker jack for this!


Expert answer:

Hello, Alexander! There are many reasons for this situation, and the information that was announced by you is absolutely not enough. Clarify:

  1. Laptop model;
  2. When did the problem start and was there any systemic changes preceding it;
  3. There is no sound at all or system sounds are working;
  4. What has already been undertaken by you.

First, check what settings are set in the mixer. To do this, right-click on the sound icon in the tray and select “Open Volume Mixer”. There you can see the current settings, check the position of the slider in the “Speakers” column. Open “Device Manager” under “Sound, game and video devices” and check the health status of each item. Update the software drivers for your computer, including audio codecs. And also read this article, it describes other options for solving a problem similar to yours.

Your question was answered:

Avatar Andrey PonomarevProfessional assistance in setting up, administering, reinstalling any programs and operating systems of the family Windows.

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