I have a problem. I bought a new computer (the old one had a maserboard). I wanted to download photos, books, etc. from the old harddisk. The new computer does not see or read it. The same thing happens with a mobile phone and a tablet. Help me please.
Hello Ella! To resolve your question, more information is required, namely:
- How is the media connected? (directly to a regular place, through an adapter, through a case)
- Have you checked if the media is displayed in “Devices and Disks”, “Disk Management”, in the “Device Manager”;
- Does the disk see the “diskpart” and “list disk” commands?
The second part of your question is that the same situation is with mobile phone and tablet. By this you mean that the computer does not see them or they do not see the HDD? If the first one, then check the two main components: the first is the operability of the usb cable, the second is the operability of the usb port. Also, note the presence of software drivers in Device Manager under Universal Serial Bus Controllers and Other Devices. If there is a characteristic icon for an incorrectly working driver (“!” In a yellow triangle), then update and install the latest versions. Open the “Power” section and go to the “Power plan settings” subsection. You will be presented with a long list, find the line “USB Options” and select “Disabled” for the “Temporarily Disable USB Port” option.
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Andrey PonomarevProfessional assistance in setting up, administering, reinstalling any programs and operating systems of the family Windows.
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