Sharing error while reading external hard drive

I connected an external hard drive, dropped a photo on it, then opened it, checked it, everything is fine! I gave the disc to my son for viewing, he says that he does not open, he returned it! I turned it on in my computer, I can't open it either! Moreover, the entire disk is painted in blue – full, but it says that it has 0 MB loaded. And public access is closed! How to open public access, I more or less know, but he writes – it is forbidden! But where to open this ban, I do not know! If possible, please tell me, thanks in advance!

Leonid

Expert answer:

Hello Leonid! Accordingly, such manipulations are carried out only from under the administrator account (i.e. with administrator rights) and do the following:

  1. Having booted with these rights, open the “Properties” section of your HDD and go to the “Security” tab.
  2. Next, click on the “Change” button and select the account you need.
  3. Check the box next to Replace owner of subcontainers and objects.

Also, as an option, access to the media is blocked by third-party processes, try using the “Unlocker” utility to unlock.

Your question was answered:

Avatar Andrey PonomarevProfessional assistance in setting up, administering, reinstalling any programs and operating systems of the family Windows.

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