Resetting the password for the administrator account at Windows 10

win 10, hp mini. I added a new username and password, but now I can't log in using the old one. The system recognizes the non-primary new password and login, but the old one does not. I can neither enter nor update.

Dmitry

Expert answer:

Hello Dmitry! It's not entirely clear what you mean, since there is no “start password for Windows”. There is a password for the account, which is set at the time of installation of the operating system, in fact, like its name. Hence what do you mean:

  1. You have added a new account, and you cannot log into the old UZ administrator now?
  2. Or do you mean that you logged in under the existing UZ of the administrator and changed its password, and now you are trying to log in the same way ?! If the second option is physically impossible, since you yourself replaced the old password with a new one.

If the first option, then just log out and log in to the old account. If you do not accept the password from it, then pay attention to this article, but it is worth noting right away that to resolve your question about resetting your account password, you will need a bootable media with an operating system image or the corresponding LiveCD. If your problem was misidentified, please describe it in more detail.

Your question was answered:

Avatar Andrey PonomarevProfessional assistance in setting up, administering, reinstalling any programs and operating systems of the family Windows.

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