HP Notebook PC does not see the discrete graphics card

HP Pavilion g6 laptop, the native hard drive burned out, installed a new one, installed a licensed Windows 10, after which the laptop stopped seeing a discrete video card, here is an integrated one – Video card: Model: Intel (R) HD Graphics 4000 but what it was discrete – DirectX card: AMD Radeon HD 7600M Series the driver cannot be installed on the amd, because the system does not see it, and therefore the drivers do not want to go to bed, in the device manager in the hidden section there is also no video card, there is only Intel, the whole Internet has been rummaged, I can't find a solution to the problem


Expert answer:

Hello Alexey! First, clarify what is the reason for burning a hard drive? And are you sure that this reason did not affect the performance of the discrete graphics card? And also clarify the following points:

  1. What is your laptop model (serial number)?
  2. Is the video card displayed in B IOS, if so, in what status?
  3. Have you tried installing drivers manually by downloading them from the official website?
  4. How was the operating system installed?

Unfortunately, if the discrete video card is not displayed anywhere, all of the above has been tried, then there is only one way out – contacting the Service Center!

Your question was answered:

Avatar Andrey PonomarevProfessional assistance in setting up, administering, reinstalling any programs and operating systems of the family Windows.

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