Blue screen when shutting down the computer

The computer cannot shutdown normally … a blue screen appears when trying to shutdown.


Expert answer:

Hello Victor! Accordingly, to solve your question, you need to know which error is indicated in BSOD -0x00000050,0x00000001, 0x89180927, etc., as well as which file is indicated in the error. So far, without providing specifics from you, we can offer general solutions:

  1. Check your computer for virus activity, preferably not only with a preinstalled program, but also with an additional utility from Doctor Web or Kaspersky Lab;
  2. Check if the error occurs in safe mode;
  3. Check for available driver updates;
  4. Roll back the system to an earlier successful configuration.

Your question was answered:

Avatar Andrey PonomarevProfessional assistance in setting up, administering, reinstalling any programs and operating systems of the family Windows.

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